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Delivery of our Stairs

Product weight exceeds 15kg: this product needs assisted lift or even mechanical lifting, which is your responsibility you will have to conduct your own risk assessment to determine whether assisted lift is required.

The stairs will be delivered assembled as far as practically possible, with all loose components being marked with the relevant plot number and shrink-wrapped into required packs (some longer length items may not).

The stair trunks must not be lifted by one string, every effort must be taken to support the staircase when unloading.

Our delivery ticket comes with a comprehensive list of components that you will need to fit your stair, please take your time to ensure that all packs are delivered.

Delivery Costs

Delivery of Stair Parts and Complete Staircases come from different suppliers and will be charged separately.

The delivery of Stair Parts is charged at a fixed cost of £20 regardless of your location.

Due to the large size of our Complete Staircases the delivery is charged based on your location and its distance from our Brownhills, Walsall factory. We also offer free collection of Complete Staircases from our Brownhills factory. If you choose to collect your staircase we will contact you to arrange a suitable date for collection.